1. Information We Collect

We collect personal information that you voluntarily provide to us, including:

• Contact details: Name, email address, phone number
• Booking details: Service preferences, appointment history
• Health or wellness information: Only if voluntarily shared (e.g. to personalize treatments)
• Payment information: Processed securely through our payment provider
• Usage data: Pages visited, time on site, device type (via analytics tools)

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2. How We Use Your Information

We use the information we collect to:

• Schedule and manage your appointments
• Customize treatments based on your preferences or needs
• Communicate with you about services, updates, and offers
• Improve our website and overall experience
• Comply with legal obligations

We do not sell or rent your personal information to third parties.

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3. Sharing Your Information

We only share your information in limited circumstances:

• With service providers who support our operations (e.g., booking, email, or payment platforms)
• If required by law or legal process
• With your consent

All third-party providers are required to safeguard your information in line with this policy.

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4. Cookies & Analytics

We use cookies and similar technologies to:

• Understand how our website is used
• Improve performance and user experience
• Track marketing effectiveness

You can adjust your browser settings to disable cookies, though this may impact your experience.

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5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections or deletion of your information
• Withdraw your consent to marketing communications

To exercise your rights, please contact us at hello@actualbody.com.

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6. Data Retention

We retain your information only as long as necessary to:

• Provide our services
• Comply with legal or regulatory requirements
• Resolve disputes and enforce agreements

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7. Data Security

We implement physical, administrative, and technical safeguards to protect your personal information from unauthorized access, loss, or misuse.

However, no system is 100% secure, so we cannot guarantee absolute security.

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8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children without parental consent.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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10. Contact Us

If you have any questions or concerns about this policy or how your information is handled, please contact us: hello@actualbody.com

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